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FAQs

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FAQs

Frequently Asked Questions

Below is a list of general questions, but if there's anything else you'd like to know, just drop us an email or give us a call.
Osteopathy is a form of manual medicine that focuses on the diagnosis, treatment, and prevention of musculoskeletal disorders. Osteopaths use hands-on techniques—such as stretching, gentle pressure, and joint manipulation—to relieve pain, improve mobility, and restore function. If you have specific preferences around treatment (e.g. techniques you do or don’t want), please let your osteopath know during your appointment, or feel free to contact us beforehand to discuss.
Osteopathy can help treat a wide range of conditions, including back pain, neck pain, headaches, sports injuries, joint pain, muscle strains, sciatica, arthritis, and postural issues. It may also be beneficial for stress-related tension headaches.

During your first consultation, your osteopath will take a full medical history, ask about your symptoms, and perform physical examinations—like assessing your posture, joint movement, and muscle strength. Treatment typically includes techniques such as stretching, massage, joint manipulation, and mobilisation, but this varies depending on your condition and preferences. Your osteopath will explain their treatment plan, and you’re encouraged to share any concerns. Occasionally, treatment may not be suitable (e.g. if imaging like an X-ray is needed first), and your osteopath will advise accordingly.

Treatment is generally not painful, though some mild discomfort may occur when working on stiff areas. You may feel a little sore afterward—similar to post-exercise muscle ache—but this is usually short-lived. If you’re worried about this, speak to your osteopath.
This depends on your condition and how your body responds. Some acute issues improve in a few sessions, while chronic problems may need longer-term care. Your osteopath will provide a plan tailored to your needs.
Yes—osteopathy is generally very safe when provided by a qualified practitioner. However, it may not be appropriate for certain conditions like fractures or infections. Your osteopath will assess your case and let you know if treatment is suitable.
No referral is needed—most of our patients book directly. However, if you’re using private health insurance, your provider may require a referral. If you have a medical condition, it’s worth checking with your GP first.
Wear loose, comfortable clothing. You may be asked to remove or adjust clothing so your osteopath can properly assess and treat affected areas. Underwear always stays on. Some patients wear shorts or a vest, and gowns are available if preferred. If you have concerns, speak to our reception team before your appointment—we’ll work around your comfort.
Some people feel immediate relief; others may feel mild soreness for 24–48 hours—similar to after a good workout. This is normal and short-lived. Contact your osteopath if you’re unsure about anything.
Yes—it can be very effective for chronic pain, especially when linked to musculoskeletal issues. Treatment aims to reduce pain, improve mobility, and prevent flare-ups, often alongside tailored exercises and lifestyle advice.
Many private health plans do cover osteopathy, but this varies. Check with your insurer to confirm your policy details, including whether you need a GP referral or pre-authorisation.
Osteopathy isn’t suitable for acute infections, fractures, cancer, or serious cardiovascular conditions. If needed, your osteopath will refer you to your GP or another specialist.
Yes—it can improve posture by addressing muscle imbalances and joint stiffness. Your osteopath can suggest exercises and give advice to help you maintain good posture and avoid further issues.
Osteopathy can reduce the frequency and intensity of tension-related headaches and migraines by releasing tight muscles in the neck and upper back. If your symptoms suggest a more serious condition, your osteopath may refer you to your GP.
Both focus on the musculoskeletal system, but osteopathy uses a more holistic approach. Osteopaths may use soft tissue techniques, stretching, and manipulation, along with advice on lifestyle and exercise. Chiropractic care tends to focus more narrowly on spinal adjustments.

Your osteopath will advise you on when to resume exercise. In many cases, light movement is helpful for recovery, but for some conditions, rest is best initially.

Yes—it’s safe and effective across all age groups. Osteopaths adjust their approach based on the age and health of the patient, using gentle techniques when appropriate.
Osteopathy is drug-free, but your osteopath may recommend continuing prescribed medications, especially anti-inflammatories. They may also advise on over-the-counter options if helpful.
Osteopaths treat sports injuries by improving mobility, reducing tension, and restoring function. Techniques like stretching and soft tissue therapy help speed recovery and reduce risk of future injuries. Many of our osteopaths have personal experience in sport, and osteopathy is commonly used at major sporting events like the Olympics and Wimbledon.

Yes, we work with a range of health insurance providers including AXA, Aviva, WPA, Vitality, Benenden, and others. Coverage can vary depending on your individual policy, so we recommend checking with your provider to confirm whether osteopathy or massage therapy is included. If you’d like further information on this, feel free to give us a call.

We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations with less than 24 hours’ notice will be subject to the full appointment fee.

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